Privacy policy.

This privacy policy (“Privacy Policy”) sets out how Base Physio and Pilates upholds your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). This Privacy Policy explains what personal information of yours Base Physio and Pilates hold, and how that information is collected, handled and safeguarded.

In this Privacy Policy, all terms defined in the Privacy Act 1988 (Cth) (Privacy Act) have the same meaning when used in this Privacy Policy.

Base Physio and Pilates may change this Privacy Policy from time to time by updating this page. This Privacy Policy is effective from 16th April 2025.

WHAT BASE PHYSIO AND PILATES  COLLECTS:

  • Name

  • Contact information including email address

  • Date of birth

  • Emergency contact person

  • Bank account and/or credit card details

  • Payment history

  • Demographic information such as postcode, preferences and interests

  • Other information relevant to customer surveys and/or offers

  • For employment or other recruitment purposes, the above as well as employment and education details and generally, information relating to qualifications and experience

An individual is not obliged to provide their personal information to Base Pilates and Movement however, without certain information from an individual it may not be possible for Base Physio and Pilates to provide its products and/or services to the individual.

HOW BASE PHYSIO AND PILATES COLLECTS AND HOLD YOUR PERSONAL INFORMATION:
Base Physio and Pilates will collect personal information directly from you. Information may be collected through a number of ways, including: in person, over the phone, through communications with you through our website or mobile booking applications, social media sites and other digital platforms, and in writing.

SENSITIVE INFORMATION
Sensitive information, for the purposes of this Privacy Policy, means the information an individual has disclosed to Base Physio and Pilates regarding their mental and/or physical health and wellbeing. Base Pilates and Movement only collects sensitive information from you with your consent (unless required or authorised by or under law to do so). Sensitive information will only be used for the purpose of providing goods and/or services to you. This information will not be disclosed to third parties without consent, unless required or authorised by or under law to do so. For the purposes of this Privacy Policy, Sensitive Information is a subset of Personal Information.

The types of sensitive information generally collected by Base Physio and Pilates include information relating to:

  • Your health

  • Your weight and body measurement

  • Your medical history

  • Whether you smoke

  • If you are pregnant

  • Whether you are on any medication

  • Other health related information that is necessary to properly advise you about fitness training.

USE OF INFORMATION:
Base Pilates and Movement will only use the information gathered for the following purposes:

  • Managing your account with Base Physio and Pilates

  • To improve our products and services

  • Send promotional emails and sms (short message services) to you about new products, special offers or other information which we think you may find interesting using the email address or mobile number that you have provided**

  • Base Physio and Pilates will never sell your information

WHO WILL BASE PHYSIO AND PILATES DISCLOSE INFORMATION TO?
Base Physio and Pilates may disclose your personal information to third parties for the purposes for which it collects it. That is, Base Physio and Pilates will generally only disclose your personal information for the purposes set out above. Base Physio and Pilates may also disclose your personal information to other third parties, where we are required or authorised by law to do so (including where you have provided your consent).

Base Physio and Pilates may disclose your personal information to third party service providers overseas. By providing your personal information to Base Pilates and Movement, you consent to this disclosure of your personal information.

SECURITY:
Base Physio and Pilates is committed to ensuring that your information is protected. In order to prevent loss, misuse, and unauthorised access, use, modification, disclosure, alteration, or destruction we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES:
Base Physio and Pilates uses cookies (standard web browser features that are small text files stored in a user’s browser) to help us improve your experience. You can choose to accept or decline cookies, and can also disable cookies in your browser settings. If you decline or disable cookies, this may prevent you from taking full advantage of the Base Physio and Pilates website.

LINKS TO OTHER WEBSITES:
The Base Physio and Pilates website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. 

QUESTIONS AND COMPLAINTS
For further information regarding this Privacy Policy or to make a complaint about the steps taken by Base Physio and Pilates to protect your personal information or privacy, please contact Charlotte at hello@basephysiopilates.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disclaimer

Pilates is a very safe form of exercise, but you should always consult your doctor before starting a new form of exercise. Precaution should also be taken if you experience pain or discomfort during exercise, an allied health professional or doctor should you experience any of this and clearance sought before continuing. You continue to exercise AT YOUR OWN RISK if you chose not to consult your allied health professional or doctor before beginning commencing with Base Physio and Pilates.

There is a risk of physical injury while engaging in any sport or exercise programme. You accept that you do so at your own risk if you participate in any of the exercises on this website. Base Physio and Pilates will not be held liable or accountable for any injuries or accidents that may occur as a result of using the workouts or workout programmes in our Online Library.

If you participate in this practice, you accept that you are doing so knowingly, that you assume all risk of injury, and that you will release and discharge Base Physio and Pilates from any and all losses, liabilities, injuries, or damages arising from any and all claims.

If pregnant, you MUST consult with your health-care practitioner before working out.

All content provided in class belongs to Charlotte Elliott and Base Physio and Pilates.

By accessing Base Physio and Pilates videos you are hereby agreeing that you have read, understood and accept all of the above.